Privacy Policy
Shanta Sriram Constructions Pvt. Ltd. is committed to protecting the privacy and personal data of all individuals who interact with our website, sales teams, and digital platforms.
Effective Date:April 2026 | Last Updated: April 2026
1. Introduction and Commitment
Shanta Sriram Constructions Pvt. Ltd. ("Shanta Sriram," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who interact with our website, sales offices, and digital platforms. This Privacy Policy describes how we collect, use, store, and protect your personal information.
This policy is drafted in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
Registered Office
Shanta Sriram Constructions Pvt. Ltd.
1802 & 1803, 18th Floor, Tower-1, Shalom Skycity, Gachibowli, Hyderabad – 500032
Email: sales@shantasriram.com | Phone: 040 45656500
2. Scope
This Privacy Policy applies to all personal data collected through:
- The website shantasriram.com and any associated subdomains or microsites
- WhatsApp communications initiated by users through our WhatsApp Business number
- Email correspondence with our sales and support teams
- Third-party platforms where Shanta Sriram operates, including social media pages, advertising platforms, and listing portals
- Physical interactions at sales offices, site visits, and events where digital data is collected
3. Data We Collect
3.1 Personal Data
- Full name
- Phone number (mobile and landline)
- Email address
- Project interest, budget range, and preferred unit type
- Site visit booking details including preferred date and time
- Communication records including WhatsApp messages, email correspondence, and phone call logs
3.2 Technical Data
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent on each page, and navigation patterns
- Referral source (search engine, social media, direct link)
- Cookie data and session identifiers
3.3 Voluntarily Provided Data
- Form submissions through enquiry forms, contact forms, and exit popup forms
- Document download requests including brochures and floor plans
- Feedback and survey responses
4. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- Responding to property enquiries and providing requested information
- Scheduling site visits and managing follow-up communications
- Sending project updates, price revisions, new launch announcements, and promotional materials
- Legal compliance including RERA documentation and statutory reporting
- Improving website functionality, user experience, and content relevance
- Internal analytics, sales reporting, and business intelligence
- Fraud prevention and security monitoring
5. Legal Basis for Processing (DPDP Act 2023)
We process your personal data under the following legal bases as defined by the Digital Personal Data Protection Act, 2023:
Consent
Obtained at the point of form submission. You may withdraw consent at any time by contacting us.
Legitimate Interest
Sales follow-up communications for enquiries you have actively expressed interest in.
Legal Obligation
Compliance with RERA, taxation, and other statutory requirements.
Contractual Necessity
Processing required for registered buyers under the terms of the Agreement for Sale.
6. Data Sharing
We do not sell your personal data to any third party. Your data may be shared with the following categories of recipients, solely for the purposes described in this policy:
- Internal sales and CRM teams: for managing your enquiry and providing relevant property information
- Authorised banking and home loan partners (including HDFC, SBI, and Axis Bank): only with your explicit consent, for the purpose of facilitating home loan processing
- Legal and statutory authorities: as required by law, including RERA, taxation authorities, and law enforcement agencies
- Technology service providers (including Supabase, Vercel, and Resend): under data processing agreements, for hosting, analytics, and communication services
7. Data Retention
| Data Category | Retention Period |
|---|---|
| Enquiry data | 3 years from last interaction |
| Registered buyer data | 10 years (statutory requirement) |
| Marketing communication data | Until you opt out |
| Technical and log data | 90 days |
8. Your Rights Under the DPDP Act 2023
As a data principal under the Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to Access: You may request a summary of the personal data we hold about you and how it is being processed.
- Right to Correction: You may request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data, subject to our legal obligations to retain certain records.
- Right to Grievance Redressal: You may raise a grievance regarding the processing of your data with our Grievance Officer.
- Right to Nominate: You may nominate a representative to exercise your rights on your behalf.
How to Exercise Your Rights
Send an email to sales@shantasriram.comwith the subject line "Data Request." Include your full name, registered phone number, and the specific right you wish to exercise. We will respond within 30 days of receipt.
10. WhatsApp and Communication Channels
Data shared via WhatsApp is subject to WhatsApp's own privacy policy and terms of service. We use WhatsApp Business solely for responding to enquiries initiated by you.
We do not send unsolicited WhatsApp messages. All WhatsApp communications are in response to user-initiated contact through our website, phone, or sales office interactions.
11. Third-Party Links
Our website contains links to third-party websites including RERA Telangana (rera.telangana.gov.in), banking partners, and project-related microsites. These links are provided for your convenience. Shanta Sriram Constructions is not responsible for the privacy practices, content, or data handling of any third-party website. We encourage you to review the privacy policies of any third-party site you visit.
12. Children's Privacy
Our services are directed at adults and are not intended for persons under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a person under 18, we will take immediate steps to delete such data.
13. Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- SSL/TLS encryption on all data transmission between your browser and our servers
- Access controls and role-based permissions restricting data access to authorised personnel only
- Regular security audits and vulnerability assessments
- Incident response protocol for prompt identification, containment, and notification of data breaches
While we take all reasonable measures to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
14. Grievance Officer
In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, the details of our Grievance Officer are as follows:
15. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated via email to registered users or through a prominent banner on our website. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
16. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.
Shanta Sriram Constructions Pvt. Ltd. – Privacy Policy – April 2026
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